August 20 2015: Version 2.4.0
- BUGFIX #281: Fix issue where the special tag guide would disappear when editing a canned response
- BUGFIX #287: Fix issue where a 0kb attachment would be sent out after an admin created a ticket that contained attachments and the helpdesk was configured to send attachments in-line.
- BUGFIX #288: Fix issue where some users were missing the statuses key on the tickets table
- BUGFIX #290: Fix issue where deleting a custom status would cause tickets to inadvertently have their statuses changed
- BUGFIX #291: Fix issue where the autoclose function would try to send an email to a blank email address, causing some SMTP servers to reject the request
- ORIGINAL BUGFIX #231: Fix issue where some merge operations would appear to have failed (this issue is also present in HESK 2.6.4)
- #202: Ticket messages can now be written in rich text
- #209: Improved the "Manage Statuses" page, making it easier to create translations for each custom status created
- #218: Add ability to hide the "quick help" sections
- #274: Categories and Statuses can be automatically sorted alphabetically
- #275: Added option to define a separate folder for knowledgebase attachments
- #275: Download count for attachments is now visible when viewing a ticket on the admin side
- #275: Updated the attachments viewer for customers when viewing a ticket
- #277: Added visual indicator for "stickied" knowledgebase articles
- #284: reCAPTCHA v2 API now supports cURL
June 28 2015: Version 2.3.1, 2.3.2
...