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April 11 2017: Version 3.0.6

April 4 2017: Version 3.0.5

  • BUGFIX: Fixed blank screen / 500 when trying to view a ticket
  • BUGFIX: Fixed issue where wrong audit trail text was stored when changing status

April 3 2017: Version 3.0.4

  • BUGFIX: Fixed issue where "More..." menu would escape the window on mobile devices by replacing it with a modal
  • BUGFIX: Reply form position for customers is now displayed in the proper place
  • BUGFIX: Fixed potention SQL injection vulnerabilities
  • BUGFIX: Fixed issue where merging tickets would lose HTML formatting
  • BUGFIX: Fixed issue where editing a ticket would lose checkbox custom field values
  • BUGFIX: Fixed issue where links in ticket messages / replies would no longer be auto-generated when using rich text.
  • BUGFIX: Fixed issue where calendar categories would reset when changing months (but the UI would remain the same)
  • BUGFIX: Fixed issue where default values for text custom fields would be reset to the previous value
  • BUGFIX: Fixed issue where the "Suggest Knowledgebase Articles" message would not work properly when using rich text
  • BUGFIX: Fixed issue where emails were using the old status key instead of the properly localized text
  • BUGFIX: Fixed issue where customers could not submit a reply when rich text was enabled
  • BUGFIX: Fixed issue where the new event button was missing on the admin calendar
  • Slight UI modification to admin ticket screen

January 7 2017: Version 3.0.3

  • BUGFIX: Fixed issue where some updates would be ran multiple times

January 6 2017: Version 3.0.2

  • BUGFIX: Fixed issue where a SQL error would occur when using email verification for tickets
  • BUGFIX: Fixed issue where checkbox custom field were not being properly validated


January 4 2017: 
Version 3.0.1

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