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This wiki article is currently incomplete, so some information may be inaccurate / missing. |
This feature allows a helpdesk administrator to enable/disable other staff members, without actually deleting this account. This is helpful if you have someone who is working on your helpdesk on a temporary basis, but doesn't need to have their account used all of the time.
How to Use This
For each user, there will be either a green or gray icon of a person. Green indicates "active", while gray indicated "inactive". The following is done when deactivating a user:
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