Calendar / Overdue Tickets

Owned by Mike Koch
Last updated: Jun 13, 2016
1 min read

The calendar is a fully-fledged module introduced in Mods for HESK 2.6.0.  Users can create and modify events, and be notified when an event is upcoming via a reminder.  Additionally, events created in a public category can be visible to users via the helpdesk's homepage.  Additionally, each ticket can now have a Due Date assigned to them.  Any open ticket with a due date will appear on the calendar.

Each feature of the Calendar is described in greater detail on its respective page. Use the sidebar nav on the left for more information about each feature.